Objective

Career Summary

With twelve years of experience in computers, over four years in web and databases designing, and over two years in Novell system administration, my skills include designing and maintaining effective and efficient website and databases, training people about computer/ internet, excellent team work, problem-shooting, and time management.

Work Experience

Managing 3 other IT Specialists; supporting Cisco Router and Switches for LAN and WAN routing and switching; monitoring and tuning Novell NetWare 5 and NT 4.0 servers for stability and performance in corporate and production level; ensuring 24x7 operation; providing first level desktop and server hardware and software installation, repair, and configuration services; analyzing and evaluating PC and workstation equipment capabilities and performance for middle and upper management; installing, configuring, and testing Red Hat Linux and Apache web server for development purposes; developing in-house business applications using Visual Basic 6.0, Access 97, and SQL Server; providing telephone and in-person computer supports for 220 users; performing PBX telephone system administration including rerouting telephone wires, extensions, and equipments.

Student Assistant
SOU Library's Information Technology Center, Ashland, OR.
September 1998 to Present

Assisting faculty, staff, and students in manipulating information management tools such as word processors, HTML editors, spreadsheets, presentations, e-mail, etc.; serving patrons using Library and Internet electronic resources by searching the Internet with search engines, assisting with specialized CD-ROM databases, and interpreting bibliographic citations and URL's; assisting patrons using graphical software such as Photoshop and Macromedia Fireworks; providing first level technical support of all equipment in the Library, including troubleshooting and diagnosis of software and network related problems; performing administrative operations, ensuring the ITC lab and electronic classroom are fully operational; providing training and communication materials to patrons that maximize their ability to utilize system capabilities, features, and other resources; planning and developing websites for other departments on campus; setting up a state-of-the-art electronic classroom using Cisco switches (100Mb dedicated LAN).

Website Manager
SOU Office of International Programs in Ashland, OR.
September 1996 to April 1998, and January 1999 to Present

Develop and maintain a strategic plan for the Office's Internet presence; gather information from Director, Staff, and student staff concerning website features; develop and lay out new sections/features as needed; work with other student staff to search and review links for new categories/sections; make decisions regarding requests for links to the Office's website; identify new subjects/topics that might be appropriate for the website; offer training on website management and maintenance; review all website pages to ensure they contain up-to-date information and to ensure consistency and appropriateness in a timely manner; designing and editing graphic images for the website; testing the website on various internet browsers, internet connections, and operating systems; advising the Director and Staff on computer hardware/software, alternative storage media, and the Internet.

Database Analyst
Alpine-Tech Systems, Inc. in Medford, OR.
1999 to 2000

Skills

Foreign Languages
Indonesian (fluent), Javanese (fair), Japanese (beginner), Chinese (beginner), and Malaysian (fair)

Education

Bachelor of Arts in Business Management (1997)
Southern Oregon University in Ashland, Oregon

Summer Intensive Language Program
Peking University in Beijing, China
Subject: Chinese Mandarin and Culture (1993)

Honors, Awards, and Scholarships

• International Cultural Service Program, Winter 1999 to Spring 2000
• Award for Outstanding Web Manager from Southern Oregon University 1997 and 1998
• Nominated as the Best of Rotary site 1997

Sample of Works

References are available upon request